MGA & Specialty Insurance Software · Since 1986

Insurance software built the way you write business.

Purpose-built automation for MGAs, wholesalers, program administrators and specialty carriers, configured around your products, programs and workflows. You don't have to reshape your business to fit a rigid system.

SubmissionRatingUnderwritingQuoteBindIssueBillingDocumentsReportingRenewals

Problems we solve

Sound familiar? These are the problems MGAs bring to us.

Programs outgrow spreadsheets, bolt-on tools and rigid platforms. Here's what we hear from insurance organizations, and how Counterpoint answers each one.

“Implementation takes too long. We need something up quickly.”

→ Counterpoint

Up and running in weeks

A configurable framework means you can start using MGASymphony in weeks, not after a long platform rebuild.

“Our software vendors don't know insurance.”

→ Counterpoint

Insurance specialists since 1986

We build insurance automation for MGAs, program administrators, carriers and wholesalers. It's all we do.

“We run the business across too many disconnected systems.”

→ Counterpoint

One all-in-one platform

Submissions, policies, billing, documents and reporting in one place. No more hopping between systems.

“We rekey the same information again and again.”

→ Counterpoint

Single point of entry

Enter data once and it flows through rating, quoting, issuance and reporting, with no duplicate keystrokes.

“Issuance and bordereaux reporting still take manual steps.”

→ Counterpoint

Automated issuance & reporting

Generate policies, documents and reports from the data already in the system.

“We'd have to change how we do things, and we can't disrupt what's working.”

→ Counterpoint

Built for your program, not bolted on

Custom programming built around your MGA and your program, so your team gains automation without abandoning workflows that work.

“Our current system doesn't play well with others.”

→ Counterpoint

Connected by design

Third-party integration APIs link MGASymphony to the systems and data sources you already rely on.

“We're paying for modules we'll never use.”

→ Counterpoint

Only buy what you need

A modular approach with no per-binder fee structures. You invest only in the capabilities your business uses.

Modern, easy to use, and built around your program. See what that looks like with your own workflow.

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Why Counterpoint

Your business shouldn't have to conform to your software.

Rigid, one-size-fits-all platforms make insurance organizations change how they work. Counterpoint configures the technology around how you already work.

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Rigid off-the-shelf systemsCounterpoint

Your workflows bend to fit the productConfigured around your products and processes

Full suites, whether you use them or notModular: buy only what you need

Per-binder fee structuresCustomized solutions that lower long-term costs

Long implementation timelinesRunning in weeks

Generalist vendors learning your businessInsurance automation specialists since 1986

Fast Implementation

Our implementation gets your system running in weeks, not months.

Configurable to Your Business

Technology built around your products, programs and processes.

Insurance Expertise

Decades of solving insurance workflow and automation challenges.

Faster Automation

Replace disconnected manual processes with integrated digital workflows.

Long-Term Value

Build the capabilities you need. Skip paying for functionality you won't use.

MGASymphony

Meet MGASymphony, the MGA management system configured around your programs.

A cloud-based rating, quoting and policy issuance platform for agencies with underwriting authority. Choose the modules you need and configure them to your products. Then run your programs in one modern, easy-to-use system.

For MGAs & program administrators

MGASymphony

Web-based rating, quoting and policy issuance with workflow dashboards, document management, portals and claims.

For wholesalers

MGASymphony for Wholesalers

A dashboard that tracks every application, quote and policy, plus drag-and-drop documents, endorsements and an agent portal.

For Motor Truck Cargo

MGASymphony MTC

Written for the Motor Truck Cargo wholesaler, with FMCSA database lookup, Excel schedule upload and 24+ endorsement types.

MGASymphony Quotes / New quote UW

New quote · Sample Insured FRating

ProgramLOB 1StateDELimits$1M / $2MDeductible$5,000Years in business7Prior claims0

Rating worksheet

Base rate$8,400

Limit factor× 1.15

Experience credit−5%

Premium$9,177

Taxes & fees$412

Total$9,589

Generate quoteEmail quote letterCompare options

◌ Conceptual interface for design purposes · sample data · not actual MGASymphony screens

Business outcomes

Spend less time managing processes. More time growing the business.

Automation should change what your team spends its day on.

Reduce manual data entry

Capture information once and reuse it everywhere.

Streamline underwriting

Rules route the right risks to the right underwriter.

Accelerate quote-to-bind

Move from application to bound policy with fewer handoffs.

Improve producer experience

Portals give agents direct digital access to your programs.

Reduce duplicate work

One record per submission. No parallel spreadsheets.

Consistent workflows

Every file follows the same configured steps.

Operational visibility

See submissions, quotes, policies and renewals in one dashboard.

Easier program launches

Launch or modify a program with configuration instead of a rebuild.

Growth without the overhead

Add volume without adding administrative complexity at the same rate.

Program experience

From established programs to highly specialized risks.

Counterpoint's configurable framework supports programs with very different rating, underwriting and workflow requirements. Here's a sample of the lines our solutions support.

Professional Liability

Accountants, appraisers, insurance agents, IT consultants and more.

Real Estate E&O

Errors & omissions programs with niche professional liability automation.

D&O and EPLI

Directors & officers and employment practices liability.

Medical Malpractice

Physicians, podiatry and other medical professional liability.

Healthcare

Healthcare programs, including hospital incident reporting.

Motor Truck Cargo

A dedicated product, MGASymphony MTC, with FMCSA lookup and 24+ endorsement types.

Dedicated product

Liquor Liability

Rating, quoting and issuance configured for liquor liability programs.

Specialty Commercial

Niche programs such as beauty salons, fitness clubs and musical instruments.

Integrations & APIs

Connect your insurance ecosystem.

MGASymphony's third-party integration APIs connect your insurance workflows to carriers, data sources, financial systems and distribution partners, so information moves without rekeying.

Already in production

FMCSA database lookup inside MGASymphony MTCExcel schedule uploadIntegrated HTML email templates

Explore Integrations →

MGASymphony

Integration APIs

Carrier Systems Rating Data Payment Systems Accounting CRM Third-Party Data Regulatory Data Document Services Producer Portals Reporting / BI

Carrier SystemsRating DataPayment SystemsAccountingCRMThird-Party DataRegulatory DataDocument ServicesProducer PortalsReporting / BI

Integration categories shown, not named partners

Specialty insurance software

We Work With Your LOBs

Every line of business gets its own rating, rules, forms and workflow. We configure each one to fit, so no line has to make do with a generic setup.

LOB 01

LOB 1

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RatingFormsWorkflow

LOB 02

LOB 2

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RatingFormsWorkflow

LOB 03

LOB 3

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RatingFormsWorkflow

LOB 04

LOB 4

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RatingFormsWorkflow

LOB 05

LOB 5

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RatingFormsWorkflow

LOB 06

LOB 6

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RatingFormsWorkflow

LOB 07

LOB 7

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RatingFormsWorkflow

LOB 08

LOB 8

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RatingFormsWorkflow

Est. 1986Insurance Technology & Automation Since 1986

Fast, pain-free integrations

Decades of insurance technology expertise

Specialty & professional liability knowledge

Platform customized to your LOBs

Long-term client partnerships

Organizations partnering with Counterpoint

RealCare

SAMBA

Noble Nexus

Industry affiliations

WSIA

Target Markets

Logo files pending approval

Insurance workflow automation

One platform. The whole insurance workflow, connected.

Each stage passes its data to the next, from first submission to renewal and reporting. Select a stage to see what MGASymphony automates.

Stage 03 of 10

Underwriting

Route each risk by your rules: approve, refer or decline, with every decision on the record.

Configured for each program

  • Referral and authority rules
  • Underwriter task queues
  • Notes and diary follow-ups

Working across every stage

Document Management

Agent Portals

Claims

Accounting

Communications

Reporting

APIs

Third-Party Data

Specialty insurance software

Built for the complexity of specialty insurance.

No two specialty programs run the same way. Off-the-shelf systems treat those differences as exceptions. We make them the configuration.

Underwriting rulesRating methodologiesFormsWorkflowsDistribution modelsCarrier requirementsReporting requirementsAccounting requirements

Counterpoint's value: the technology adapts to your program, not the other way around.

MGASymphony Programs / LOB 2 / Configuration AD

Underwriting rulesRatingFormsWorkflowReportingAccounting

Referral & decline rulesCarrier: Carrier A (sample)

IFyears_in_business < 3Refer to underwriter

IFrequested_limit > $2,000,000Refer: senior UW

IFprior_claims ≥ 2Apply surcharge factor

IFterritory in excluded_listDecline

Forms attached to this program

ApplicationQuote letterBinderPolicy jacketEndorsement setBordereaux template

◌ Conceptual configuration view · illustrative rules only

Who we serve

Software for organizations that carry underwriting authority.

From MGAs and program administrators to wholesalers and carriers: one configurable platform, shaped to each operating model.

MGAs

MGA Insurance Software

Automate underwriting, policy administration and distribution while keeping the flexibility specialized programs need.

Program administrators

Program Administrator Software

Configure technology around unique programs, underwriting requirements and carrier relationships.

Brokers & wholesalers

Insurance Software for Wholesalers

Manage complex submissions, placements, communications and insurance workflows more efficiently.

Carriers & specialty organizations

Specialty Insurance Software

Create connected digital processes across underwriting, distribution, servicing and reporting.

The Symphony Framework

Technology that fits the business, not the other way around.

You're not just buying a software license. You get a partner that learns your programs, configures the platform around them, and keeps adapting as you grow.

01

Discover

Understand your products, processes, workflows and requirements.

Prelude

02

Configure

Configure MGASymphony and the modules you need around those requirements.

Fine-tuning a plan

03

Integrate

Connect the systems, data sources and business partners you rely on.

Composing & implementation

04

Launch

Deploy the solution and move users into streamlined workflows.

Composing & implementation

05

Evolve

Keep adapting the platform as your programs and requirements change.

Grand performance

Launch in weeks, then keep building. New programs, forms and rules are configured, not re-platformed.

Customer success

Trusted by programs that need specialists.

Long-term technology partnerships with MGAs, program administrators and associations.

“We partnered with Counterpoint for our Real Estate E&O program because of their niche expertise in professional liability automation.”

MF

Mary Fairow
Senior Vice President, RealCare

Program snapshot

OrganizationRealCareLine of businessReal Estate Errors & OmissionsWhy CounterpointNiche expertise in professional liability automationResultsVerified outcomes to be supplied

“Counterpoint's insurance technology experts designed our online underwriting system which has thoroughly automated our underwriting process.”

Erik Carlson · Senior Vice President Company to confirm

“Counterpoint's innovative application development skills enabled the creation of multiple robust web applications tailored to our membership.”

Walt Wilson · Executive Director, SAMBA

Experience + modernization

Decades of insurance experience. Built for what's next.

Counterpoint pairs long-standing knowledge of insurance operations with modern cloud software, automation, APIs and digital workflows.

Cloud-basedWorkflow automationIntegration APIsDigital portals

1986

Counterpoint Software founded, building technology and automation for business.

2022

MGASymphony MTC released for the Motor Truck Cargo market.

Today

MGASymphony serves MGAs, wholesalers and program administrators from the cloud.

Next

Roadmap themes: Counterpoint to confirm

Insights

Insights for insurance operators.

Perspectives on MGA operations, underwriting automation and program administration.

Sample editorial topics · articles to be produced

MGA Operations

Where manual work hides in an MGA's day

The rekeying, handoffs and spreadsheet steps that slow programs down, and which to automate first.

Underwriting Automation

Writing underwriting rules your system can enforce

How to turn program guidelines into referral rules, authority limits and audit trails.

Program Administration

Launching a new program without a new system

What it takes to configure rating, forms and workflow for a new line of business.

Request a demo

Build an insurance platform around your business.

See how Counterpoint can automate your insurance workflows and configure technology around your products, programs and growth strategy.

In your demo

A walkthrough of rating, quoting, binding and issuance in MGASymphonyHow your program's rules, forms and workflow would be configuredModule options and an implementation path measured in weeks

(302) 294-0384