General Overview

CSI has developed a suite of customizable modules that enable CSI to quickly and efficiently develop individualized solutions for insurance programs. By using these modules CSI can offer:

• A universally consistent view of data across all Lines of Business to all users of the system and all work flows within a business process from application through to approving or declining a piece of business.
  
  
• A clear workflow of data as it moves through the agency and on up to a carrier, providing status to all interested parties throughout the data's lifetime.
  
  
• A solid foundation that has been built upon Microsoft's SQL Server as the primary database which provides excellent data integrity and reliability. It is also built using the most reliable development internet tools available from Microsoft.
  
  
• A hosted web application in a state-of-the-art hosting facility that ensures physical and logical data security and very high reliability. This provides a very low-cost-of-ownership while ensuring complete integration between the insured, agent/brokers, Program Administrators and carriers.

IMS Features Include:

	Tracking System for Customer/Prospect, Submission, Quote and Policy
Tracks the life-cycle of all the information related to customers/prospects, submissions, quotes, and policies.
	Rating Engine
Automatically analyzes applications and produces quotes based on agency/carrier guidelines.
	Policy Issuance
Automatically assists in the issuance of policies based on agency requirements and carrier guidelines with the ability to print electronic signatures on approved documents.
	Automated Endorsement Processing and Billing
All approved endorsement forms are contained within the system for ease of selection, population of endorsement data, printing, and billing.
	Integrated Billing System
Tracks all payments from insureds, payments and commissions to/from retailers and wholesalers, and payments to carriers.
	Automated Renewal Letters and Processing
Renewal letters are automatically generated from the system after underwriting approval. An option is available to automatically renew coverage over the web with credit card payment.
	Activity Journal and Document Capturing, Tagging and Retrieval System
Automatically logs applications, quotes, policies, faxes, emails and correspondence.
	Web Based Application Entry, Rating and Credit Card Payment
Provides easy-to-use web-based application forms to ensure data integrity and consistency. If the application is approved, the user may elect to purchase coverage.
	Web Based Account and Policy Status Review for Wholesalers and Retailer
Available 24x7 to alleviate customer service calls.
	IMS Web Based Credit Card Payment Module
Accepts payment for policies that get approved via seamless internet credit card processing. Industry standard security is included. A binder is printed for proof of insurance.